Privacy Policy

Privacy Policy | Emerald Casino

  • Introduction
  • Welcome to the Emerald Casino's Privacy Policy. It is our commitment to maintain the privacy and security of our patrons' personal information. This document outlines how we collect, use, disclose, and safeguard your information when you visit our offline casino.
  • Information Collection
  • Emerald Casino may collect personal information from you in various ways, including direct interactions when you visit our premises, participate in events, or enter promotions. The types of information collected can include your name, contact details, date of birth, and identification verification details.
  • Use of Information
  • The primary purpose of collecting your information is to enhance your experience at our casino. We use your personal data to provide you with services, notify you of upcoming events, promotions, and special offers, and to ensure compliance with legal and regulatory requirements.
  • Disclosure of Information
  • Emerald Casino maintains strict confidentiality and does not sell or rent your personal information to third parties. However, we may disclose your information when required by law, in response to subpoenas, or to protect our rights and property.
  • Security of Information
  • We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and managerial procedures designed to safeguard and secure the information we collect.
  • Retention of Information
  • We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
  • Access to Information
  • You have the right to request access to and correction of your personal information held by us. To facilitate this process, you may contact our privacy officer, who will guide you through the steps required to verify your identity.
  • Cookies and Tracking Technologies
  • Although our services are primarily offline, we may use cookies and similar tracking technologies when collecting data through our website for promotional purposes. You can choose to accept or decline cookies; however, declining may prevent you from taking full advantage of our offerings.
  • Third-Party Service Providers
  • Emerald Casino may engage third-party service providers to perform functions on our behalf, such as payment processing and event management. These parties may have access to your personal information, but they are obligated to protect it and only use it for the purposes we specify.
  • Children's Privacy
  • Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
  • Changes to This Privacy Policy
  • Emerald Casino reserves the right to modify this Privacy Policy at any time. Any changes made will be communicated through updates on our premises and through customer communications. We encourage you to review this Privacy Policy periodically to stay informed of our practices.